Privacy Policy

Privacy Policy


1.GENERAL UPAY SERVICES Limited (“UPAY SERVICES”) has copyright over this Privacy Policy. Use by third parties, even by way of extract, for any purposes is not allowed. Infringements may be subject to stringent legal action under applicable laws. 1.1UPAY SERVICES values the trust you place in us and that is why we insist upon the highest standards for driver / operator information privacy. Please read the following statement to learn about UPAY SERVICES's information gathering and dissemination practices. 1.2This privacy policy explains how UPAY SERVICES ("Our", "Us", "We", "UPAY SERVICES") collects and uses Your ("You", or "Your") personal and non-personal information shared by You either while registering as a driver partner / operator or browsing on the UPAY SERVICES Driver Partner mobile application / UPAY SERVICES Operator mobile application / the website Partners.OlaCabs.com (collectively “Site”) and Your access / usage of Your account at Our Site (“Account”). For purposes of this Privacy Policy, “You” shall either mean an “Operator” who has listed himself /itself and his / its fleet of vehicles on the Site and /or has the Account to provide transport services through the drivers employed by the Operator; or (ii) “Driver Partner” who has listed himself and his vehicle on the Site and / or has the Account to directly provide transport services. For an Operator, “You” shall also include the drivers employed by the Operator. 1.3By using Our Site, You impliedly agree that We can collect, disclose and use Your information to provide transport service, in accordance with the terms of this privacy policy ("Privacy Policy"). You represent and warrant that the drivers employed by You to provide transport service have agreed for collection, disclosure and use of their information by UPAY SERVICES. By visiting /using this Site, You agree to be bound by the terms and conditions of this Privacy Policy. 2.INFORMATION COLLECTED 2.1We may collect certain Personal Information from You as well as drivers employed by You to provide transport services and You have no objections for the same. ‘Personal Information' is data that can be used to identify a person ("Personal Information") including: 2.1.1.Your full name, address, email address, telephone number, date of birth and any proof of Your identity and/or address that We may request; 2.1.2.Details of any bank account (including but not limited to, account holder, account name, account number, available balance and transaction history of Your bank account) or any other income documents as necessary by Us; 2.1.3.Surveys that You complete through the Site or based on Our request; 2.1.4.Information collected through “Cookies”; Please refer to section 3.2 and 3.3 for more information on Cookies. 2.1.5.Other details as set out below- 2.1.5.1.Your visits to Our Site; 2.1.5.2.Messages – read your sent and received text messages; 2.1.5.3Phone directory – directly call phone numbers from your directory and read your phone status and identity; 2.1.5.4Photos / media / files – read the content of USB storage and modify and delete content from your USB storage; 2.1.5.5Storage - read the content of USB storage and modify and delete content from your USB storage; 2.1.5.6Contact Directory; 2.1.5.7Camera – take pictures and videos; 2.1.5.8Device ID & Location – read phone status and identity; 2.1.5.9View network connections; 2.1.5.10Full network access; 2.1.5.11Location data - approximate as well as precise location;; 2.1.5.12Web logs and other communication data, whether this is required for Our own purposes or otherwise and the resources that You access whilst visiting Our Site. 2.2In addition to the Personal Information, certain information may be collected from You at the time You visit the Site. This data may include: 2.2.1.IP address of Your server from where the Site is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome, Safari etc.), the operating system of Your system and the Site You last visited before visiting to Our Site, referring source which may have sent You to the Site; 2.2.2. The duration of Your stay on Our Site is also stored in the session along with the date and time of Your access; 2.2.3. The transactions that You either conduct with Us or with any third party through Our Site; And 2.2.4.Other information associated with the interaction of Your Site. 2.3When You use the Site, some third party servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Site; for instance by way of cookies, web beacons or web analytics. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to the third party and shall not be used to identify Your Account. 2.3.1. Web beacons are graphic image files embedded in a web page that provides information form the user’s browser. This allows Us to monitor and ascertain the number of users using the Site and selected sponsors, advertiser website and for what purposes. 2.3.2. Web analytics are services provided by third parties in connection with a website. We may use such services to find usability problems in order to make the Site easier to use. These services do not collect information that has not been voluntarily provided by You. Accordingly, these services do not track Your browsing habits. The information shared through these services will not identify You or Your Account. 3.USE OF THE INFORMATION 3.1The information collected from You is used for the following purposes only: 3.1.1. to facilitate Your use of the Site; 3.1.2. to enable You to provide transport services to the customers; 3.1.3.to respond to Your inquiries or fulfill Your requests for information about the various services; 3.1.4.to provide You with information about UPAY SERVICES’s products/services and to send You information, materials, and offers from UPAY SERVICES; 3.1.5.to send You important information regarding the Site, changes to UPAY SERVICES's terms, conditions, and policies and/or other administrative information; 3.1.6. to send You surveys and marketing communications that UPAY SERVICES believes may be of interest to You; 3.1.7. to help You address Your problems with the Site including addressing any technical problems; ; 3.1.8.if You purchase any content or avail of any service from the Site, to complete and fulfill Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service; 3.1.9. for proper administration of the Site;